First Iowa State Bank uses a monitoring system called Falcon® Fraud Protection from SHAZAM® to help protect you from fraud. It works like this:
• If Falcon® detects suspicious activity on your debit card, you will be contacted/alerted by Shazam (calling on our behalf) to verify the transaction in question.
• When a transaction is flagged as potentially fraudulent, you can now resolve fraud alerts on the spot with a simple Yes or No reply to a text or automated phone call.
• It is very important that we have your current phone number to ensure you can be reached promptly if fraudulent activity is suspected. Call one of our branches (Albia location at 641-932-2144, Bloomfield location at 641-664-1362 or the Keosauqua location at 319-293-3794 ) to update your contact information.
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